7betd Privacy Policy
Your privacy matters to us. This policy explains exactly what data 7betd collects, why we collect it, and how we keep it safe for every player in Bangladesh.
Our Commitment to Your Privacy
7betd ("the Platform", "we", "us", "our") is committed to protecting the personal data of all registered players and website visitors. This Privacy Policy describes the types of information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have in relation to your personal data. This policy applies to all users who access 7betd via any device, including mobile phones, tablets, and desktop computers, from any location including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other areas of Bangladesh.
By registering an account on 7betd or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any aspect of this policy, you should discontinue use of the 7betd platform and contact our support team to arrange closure of your account.
7betd does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your data is used exclusively to operate and improve the 7betd platform and to comply with our legal obligations.
Your Privacy Rights at a Glance
1. Information We Collect
1.1
Registration & Identity Information
When you create a 7betd account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, residential address in Bangladesh, email address, and mobile phone number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and to associate your account with the payment methods (such as bKash, Nagad, or Rocket) registered in your name. We may also collect a copy of a government-issued identity document (such as a National ID card or passport) when carrying out Know Your Customer (KYC) verification.
1.2
Financial & Transaction Data
We collect records of all financial transactions conducted through your 7betd account, including deposit amounts, withdrawal requests, transaction timestamps, payment method identifiers (such as the bKash or Nagad mobile number associated with each transaction), bonus credits and wagering activity. This financial data is retained for regulatory compliance, fraud prevention, and dispute resolution purposes. 7betd does not store full card numbers or mobile banking PINs — payment authentication is handled by the respective payment processor.
1.3
Technical & Usage Data
When you access 7betd, we automatically collect certain technical information from your device. This includes your IP address, device type and model, operating system version, browser type, mobile network operator, session duration, pages visited, games played, bet history, and click-stream data. This technical data helps us maintain platform stability, optimise the experience for Bangladesh users on mobile devices and 4G networks, detect fraud and unusual account activity, and improve our services over time.
2. How We Use Your Information
7betd uses the personal data we collect for the following purposes. We only use your data where we have a lawful basis for doing so, as described in Section 3 of this policy.
We use your registration information to create and maintain your 7betd account, verify your identity, process your deposits and withdrawals, calculate and credit bonuses, record your betting history, enforce responsible gaming limits you have set, and provide customer support in both English and Bengali. Without this data, we cannot operate the platform or deliver its services to you.
Financial data is used to process transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to verify that withdrawals are made to accounts in the player's own name; to detect and investigate suspicious transactions; to comply with anti-money laundering (AML) obligations; and to fulfil our Know Your Customer (KYC) requirements. Transaction records are maintained for the periods required by applicable law.
We are required to process and retain certain categories of personal data to comply with applicable legal and regulatory obligations. This includes age verification data to enforce the 21+ minimum age requirement, KYC documentation, AML transaction records, and data necessary to investigate and respond to any formal legal process, regulatory enquiry, or court order directed at 7betd.
Aggregated and anonymised technical data is used to analyse platform usage patterns, identify and fix technical issues, optimise page load performance for users on Bangladeshi mobile networks, develop new features, and improve the overall quality of the 7betd experience. This analysis does not identify individual users — it operates on anonymised data sets.
3. Legal Basis for Processing Your Data
7betd processes your personal data only where a valid legal basis exists for doing so. The primary legal bases on which we rely are as follows.
3.1
Contractual Necessity
The majority of personal data processing at 7betd is necessary to perform the contract between 7betd and the registered player — specifically, to operate the player's account, process deposits and withdrawals via bKash and Nagad, settle bets and credit winnings, and deliver the services described in the Terms and Conditions. Without processing this data, 7betd cannot fulfil its contractual obligations to the player.
3.2
Legal Obligation
Certain processing is necessary to comply with legal obligations applicable to 7betd, including KYC and AML verification, age verification to enforce the 21+ requirement, record-keeping obligations, and responding to lawful requests from courts or regulatory authorities. 7betd is required by law to retain certain categories of data for defined minimum periods regardless of whether a player's account remains open or has been closed.
3.3
Legitimate Interests
Where not overridden by your rights and interests, 7betd processes certain data on the basis of our legitimate business interests. These include fraud detection and prevention, platform security monitoring, responsible gaming oversight, and the improvement of our services through analysis of anonymised usage data. We carry out a balancing assessment before relying on this basis to ensure your interests are not disproportionately affected.
4. Sharing Your Information
7betd does not sell or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
4.1
Payment Service Providers
To process your deposits and withdrawals, 7betd must share relevant transaction data with the applicable payment service provider — for example, your bKash or Nagad mobile number and transaction amount when processing a BDT deposit or withdrawal. This data is shared solely for the purpose of completing the transaction and is handled by the payment provider in accordance with their own privacy policies. 7betd does not retain your full card number or mobile banking authentication credentials.
4.2
Game Technology Providers
To deliver live casino games and slots, 7betd integrates with game technology providers including Evolution Gaming, Pragmatic Play, Ezugi, PG Soft, NetEnt, Microgaming, and Spribe. These providers may receive technical session data (such as your session token and game history) necessary to operate the games. They do not receive your full name, address, or payment account details. All providers are contractually bound to process your data only for the purpose of game delivery and in accordance with applicable data protection standards.
4.3
Legal & Regulatory Authorities
7betd may be required by law to disclose personal data to courts, law enforcement agencies, financial intelligence units, or other governmental or regulatory authorities. Such disclosure will only be made in response to a valid and lawful request, to the extent required by the applicable legal obligation, and 7betd will make reasonable efforts to notify the affected player in advance where permitted to do so by law.
7betd will never share your personal data with advertisers, data brokers, or marketing companies. We do not use your personal data to build advertising profiles or to target you with third-party advertisements.
5. Cookies & Tracking Technologies
7betd uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device by the 7betd website when you visit. Cookies allow the platform to remember your session, your language preference, and certain settings between visits.
5.1
Essential Cookies
Essential cookies are required for the 7betd platform to function. They maintain your login session, remember your language preference (English or Bengali), preserve your responsible gaming settings, and enable secure communication between your device and the platform servers. These cookies cannot be disabled without breaking core platform functionality. They do not track your browsing activity on other websites and contain no personally identifying information beyond a session identifier.
5.2
Analytics Cookies
7betd uses analytics cookies to collect anonymised data about how players interact with the platform — including which pages are visited most frequently, how long sessions last, which games are most popular among Bangladesh players, and where technical errors occur. This data is used in aggregate form only and does not identify individual users. You may opt out of analytics cookies by adjusting your browser settings, though this will not affect your ability to use the platform.
6. Data Retention
7betd retains your personal data for as long as your account is active and for such additional period as is required by applicable law or necessary for the legitimate business purposes described in this policy. For registered player accounts, this means account data (including KYC documents, transaction records, and betting history) is retained for a minimum of five (5) years from the date of account closure, in accordance with standard financial record-keeping requirements. This retention period may be extended where required by a legal hold, regulatory investigation, or court order.
Where you have not completed registration or have only browsed the 7betd platform without creating an account, we retain only the anonymised technical data described in Section 1.3 for a period of up to 12 months. Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised. Certain aggregate statistical data derived from your usage may be retained indefinitely in anonymised form for platform improvement purposes.
7. Data Security
7betd implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. All data transmitted between your device and the 7betd platform is encrypted using 256-bit SSL (Secure Sockets Layer) technology. Sensitive data at rest, including KYC documents and financial records, is stored in encrypted form on access-controlled servers. Access to personal data within 7betd is restricted on a need-to-know basis, and all staff with access to personal data are bound by confidentiality obligations.
While 7betd takes all reasonable steps to protect your data, no security system is completely impenetrable and we cannot guarantee the absolute security of your data during transmission over the internet or while stored on our systems. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 7betd will notify affected players without undue delay and will take all reasonable steps to contain and mitigate the breach.
8. Your Data Rights
As a user of 7betd, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team via live chat or email at [email protected]. We will respond to all verified requests within a reasonable timeframe.
You have the right to request a copy of the personal data that 7betd holds about you. Upon receipt of a verified request, we will provide you with a summary of the data we hold, the purposes for which it is processed, and the categories of third parties with whom it has been shared. We may ask you to verify your identity before fulfilling an access request to protect against unauthorised disclosure.
If any personal data that 7betd holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You may update certain information (such as your contact email or phone number) directly through your account settings. For changes to identity information (such as your name or date of birth), you will need to contact support and may be required to provide supporting documentation.
You may request that 7betd delete the personal data we hold about you. This right is not absolute — we are required by law to retain certain categories of data (including KYC records and financial transaction history) for defined periods, and we cannot delete data that is necessary to resolve an open dispute or comply with a legal obligation. Where erasure is possible, we will action your request promptly and confirm deletion in writing.
You have the right to object to the processing of your personal data where that processing is based on 7betd's legitimate interests. If you raise an objection, 7betd will review the processing activity and cease it unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
9. Children's Privacy
7betd is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under the age of 21, we will immediately suspend the associated account, delete the personal data collected, and retain only the records necessary to document the age violation in accordance with our legal obligations. If you are a parent or guardian and believe that your child has registered an account on 7betd, please contact us immediately via live chat or at [email protected] so that we can investigate and take appropriate action.
10. Third-Party Links
The 7betd platform may contain references to the services of third-party payment providers (such as bKash and Nagad) and game providers. These third parties operate their own platforms and privacy policies, and 7betd has no control over and accepts no responsibility for the privacy practices of any third-party platform. We encourage you to review the privacy policies of any third-party service before submitting your personal information to them. Links to third-party platforms within 7betd are provided for convenience and do not constitute an endorsement of those platforms' privacy or data practices.
11. Changes to This Privacy Policy
7betd reserves the right to update or amend this Privacy Policy at any time. Where a change is material, we will make reasonable efforts to notify registered players via the contact details held on their account before the change takes effect. The date of the most recent revision is displayed at the top of this page. Continued use of the 7betd platform following publication of a revised Privacy Policy constitutes acceptance of the updated policy. We recommend that you review this page periodically to stay informed of how we handle your personal data.
12. Contact & Privacy Queries
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the 7betd support team via live chat available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6). You may also contact us by email at [email protected] — please note this is a plain-text address and is not a clickable link. Our team is available in both English and Bengali to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.
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