Responsible Gaming at 7betd

Our Commitment to Safe Play

7betd believes that gambling should always be a form of entertainment — never a source of financial hardship, anxiety, or stress. For the vast majority of players across Bangladesh, online casino games and cricket betting are fun, recreational activities enjoyed responsibly. However, we recognise that for a small number of people, gambling can become a problem that affects their finances, relationships, and mental wellbeing.

That is why 7betd has built a comprehensive suite of responsible gaming tools directly into the platform — accessible from your account settings at any time, free of charge, and effective immediately upon activation. These tools are not an afterthought. They are a core part of how 7betd operates, and we encourage every player in Dhaka, Chittagong, Sylhet, and beyond to explore and use them proactively, before a problem develops.

Your Responsible Gaming Toolkit

Every 7betd account comes with these tools built in. You can activate any of them instantly through your account settings or by contacting support via live chat.

21+ Age Policy — Strictly Enforced

7betd operates a strict minimum age policy of 21 years for all players in Bangladesh. This is not a guideline — it is a hard requirement enforced through our registration and Know Your Customer (KYC) verification process. All new players are required to verify their identity and age before they can make a deposit or place a bet. If our team discovers that an account has been opened by or is being used by a person under the age of 21, the account will be suspended immediately, all funds will be withheld pending investigation, and the matter may be referred to the relevant authorities.

If you are a parent or guardian and are concerned that someone under 21 in your household may be accessing gambling websites, we recommend using parental control software on shared devices and keeping your 7betd login credentials private and secure at all times. Never share your username, password, or bKash/Nagad account details with anyone, including family members.

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of background or income level. It often develops gradually and can be difficult to recognise in yourself. The following warning signs may indicate that gambling is becoming a problem for you or someone you know.

• Spending more money on gambling than you originally planned, or more than you can afford to lose.
• Chasing losses — continuing to gamble in an attempt to win back money that has already been lost.
• Borrowing money from family, friends, or colleagues to fund gambling.
• Lying about how much time or money you spend gambling.
• Neglecting work, family responsibilities, or personal health because of gambling.
• Feeling anxious, irritable, or depressed when you are not gambling or when you try to stop.
• Gambling to escape from personal problems, stress, or negative emotions rather than for entertainment.

If you recognise any of these signs in yourself or someone close to you, please do not wait. Contact the 7betd support team via live chat immediately and ask to activate self-exclusion. Getting help early is always easier than addressing a serious problem later.

How to Activate Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available on 7betd. When activated, it immediately blocks your access to the platform for a period you choose — 6 months, 1 year, or permanently. During a self-exclusion period, 7betd will also suppress any marketing communications to you. Follow these steps to activate self-exclusion on your 7betd account.

1. Log in to your 7betd account and navigate to Account Settings.
2. Select the Responsible Gaming section from the settings menu.
3. Choose Self-Exclusion and select your preferred exclusion period (6 months, 1 year, or permanent).
4. Confirm your request. You will receive a confirmation via your registered mobile number or email address.
5. Alternatively, contact our live chat support team directly and ask them to activate self-exclusion on your behalf — available 24/7, Bangladesh Standard Time (UTC+6).

Deposit Limits & Loss Limits Explained

Deposit limits allow you to set a maximum amount you are willing to deposit into your 7betd account over a defined period — daily, weekly, or monthly. Once you reach your chosen limit, the platform will automatically decline any further deposit attempts until the limit period resets. Setting a deposit limit is one of the most effective ways to manage your gambling budget and avoid spending more than you intended. To set or adjust your deposit limit, go to Responsible Gaming in your account settings or contact our support team via live chat.

Loss limits work in a similar way, capping the total amount you can lose across all games within the chosen period. If your net losses reach your set limit, your session will end automatically for that period. Both deposit limits and loss limits can be made more restrictive at any time with immediate effect. However, increasing a limit — or removing a limit — is subject to a mandatory 24-hour cooling-off period before the change takes effect, giving you time to reconsider your decision.

Tips for Safer Play at 7betd

Responsible gambling is about making informed choices. Here are practical tips that every 7betd player in Bangladesh can use to keep their gaming enjoyable and under control.

• Set a fixed budget before you start playing and stop when that budget is spent — whether you are winning or losing.
• Treat gambling as entertainment, not as a way to earn money or solve financial problems.
• Take regular breaks. Use the session reminder feature to prompt you to pause after a set period of play.
• Never gamble when you are stressed, upset, tired, or under the influence of alcohol.
• Keep gambling separate from your financial obligations. Always pay bills, rent, and essentials before allocating any amount to gambling.
• Do not chase losses. Accepting a loss and walking away is always the smarter choice. Tomorrow is another day.

Get Support — You Are Not Alone

If you feel that gambling has become a problem — or if you are worried about someone else — please reach out immediately. The 7betd support team is available around the clock and can activate protective tools on your account within minutes. There is no judgment, no stigma, and no delay.